RETURN AND EXCHANGE POLICY

Gemma guarantee its customers to provide best quality products same as described on website. We provide exchange/return without question, without hassle.

EXCHANGE

We provide exchange for any reason, provided that the item in question is:-
Send to us within 15 days of receipt.
Not used or worn (with original tags and/or packaging).
Not damaged in anyway.

When seeking an exchange on a product, please contact us via e-mail at support@gemmaindia.com or call us at +91 9811159536
Exchanged item will be delivered to the customer without extra cost.
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RETURN

We accept return for any reason without question, provided that the item in is:-
Send to us within 15 days of receipt.
Not used or worn (with original tags and/or packaging).
Not damaged in anyway.

When seeking a return on a product, please contact us via e-mail at support@gemmaindia.com or call us at +91 9811159536

On receipt of the delivered product back 100% full refund will be transferred to customer’s bank account immediately during next banking hours.

Our products come with guarantee that cannot be excluded under the Indian Consumer Law. You are entitled to a replacement for or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the product repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.